期刊刊名：科學與工程技術期刊 　 卷期：5卷1期

篇名出版日期：2009年3月1日

作者：HSIANG CHIN,FONG-JUNG YU,TSUNG-JUNG WANG,金憲,余豐榮,王聰榮

語言：English

關鍵字：service industries,knowledge-management platform,innovative mechanism,business models,服務業,知識管理平台,創新機制,商業模式

被點閱次數：4次

閱讀時間：65sec

摘要：
A Knowledge-Intensive Service Industry Program was initiated by applying core technologies from systems engineering to new business models. This program uses a knowledge-management platform to integrate domain technologies, the work-flow process, collaborative design, cooperative service and business intelligence analysis, thereby introducing an innovative tool for phasing an outcome and entry/exit mechanism approach. Via this study, academic and research organizations with their accumulated technologies and intellectual properties in various industrial fields can collaborate with industrial alliance partners to develop knowledge-intensive service industries. Through the aid of new business models, systems engineering provides integrated solutions to all segments combining technology and marketing. This program applies systems engineering approaches to evaluate market needs, prospective business models and developmental processes for reducing the uncertainties associated with developing industries. A fresh-food logistics service system is used as an example to evaluate the effectiveness of the proposed mechanism and service. In the To-Be model, the system can provide accurate warehouse management information and conserve up to 50% of the floor area, 30% of the human resources and 30% to 50% of the energy efficiency.

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