期刊刊名：全球商業經營管理學報 卷期：11期
篇名出版日期：2019年9月1日
作者：Sheng-Feng Shih, Chou-Yang Liao
語言：English
關鍵字：smart city, internet of things (IoT), mobile internet (MI), multiple IPA, DEMATEL,智慧城市,物聯網,移動互聯網,多元IPA,DEMATEL
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摘要： The social development centered on socialism with Chinese characteristics, the gradual improvement of urbanization level will inevitably become the core and foundation of China's economic and social development. Such rapid urbanization expansion also brings many problems and challenges, such as imperfect urban infrastructure, traffic congestion, cumbersome government services, environmental pollution and many other tests. The concept of smart city provides us with new ways and solutions to these problems. The development of smart city has become an inevitable trend. In recent years, China is also vigorously building smart cities, but in the process of the development of smart cities, there is an important basic element that can't be ignored: human-oriented factors, so citizens satisfaction is our vane in the construction of smart cities. Therefore, in order to better measure the main factors of the development of China's smart cities, this study explores the satisfaction of the public as a starting point, and carries out the analysis between the factors. This study takes Chinese citizens satisfaction with the development of smart cities as the research object, and combines multiple IPA and DEMATEL to study the satisfaction of citizens. A total of 280 questionnaires were distributed. Five factors urgently need to be strengthened in the development of China's smart cities, six factors need to be improved, seven factors to continue to maintain and four factors to oversupply are identified. Among them, "fostering new generation information technology industries such as cloud computing, big data, Internet of things, mobile internet, 4G communication, three networks integration, digital content and so on", "integrating video surveillance systems such as sharing public security surveillance, traffic surveillance, community security, social surveillance" and "one-stop online approval service system" are the most important service elements for improvement. Take timely response measures.
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