| 篇名 | 作者 | 刊名 | 卷期 | 出版年份 |
| 醫院門診醫療服務滿意度之研究：量化與質性研究結果的相互對照=A Comprehensive Study of Patient Satisfaction with Outpatient Service by Combining Quantitative and Qualitative Research in a Hospital | 姚智康,孫珮禎,許建仁,任振輝,蕭至惠 | 經營管理論叢 | 12卷1期 | 2005/6/1 |
| 服務品質、關係品質與顧客忠誠度關係之探討－以S化妝品公司club會員為例=The Relationships Among Service Quality, Relationship Quality and Customers' Loyalty--A Case Study on S Cosmetics Company | 蕭至惠,蔡進發,顏國充 | 環境與管理研究 | 12卷2期 | 2000/6/1 |
| 線上拍賣產品知覺風險與降低風險策略之研究=A Study of the Perceived Risk of Online Auction Products and the Risk-Reducing Strategies | 蔡進發,蕭至惠,廖玉齡 | 環境與管理研究 | 11卷2期 | 2000/6/1 |
| 休閒農場之農場形象、知覺品質、知覺風險、知覺價值、滿意度與重遊意願關係之研究—以嘉義縣獨角仙農場為例=The Research on the Relationships Among Farm Image, Perceived Quality, Perceived Risk, Perceived Value, Satisfaction and Revisit Intention of Leisure Farms--An Empirical Study of Beetle Farm in Chiayi Cou | 蔡進發,蕭至惠 | 環境與管理研究 | 10卷1期 | 2000/6/1 |